Shriro means Shriro Australia Pty Ltd (ACN 002 386 129) or its related bodies corporate.
This warranty applies to the original purchaser of the appliance. This warranty shall commence on the date of purchase and shall terminate (both as to the original and any repair or replacement) on the anniversary date of the original purchase of the appliance at the end of the warranty period. You must retain your proof of purchase for service or repairs claims under this warranty.
WHAT IS COVERED
SHRIRO Australia warrants our appliance to be free from defects in material and workmanship under normal non-commercial, household use when operated and cared for as per the provided Manufacturer’s written instructions.
If the appliance fails at any time within the relevant years of the original purchase date due (please refer to timeframe matrix below) to a defect in materials or workmanship, subject to the terms and conditions of this warranty, we will repair or replace the defective part free of charge. Any replacement parts issued are covered by the time remaining on the original warranty.
WHAT IS NOT COVERED
This warranty does not apply to defects resulting from abuse of the appliance. Abuse of the appliance may include mishandling, improper appliance use, commercial use, modification, alteration, repair, or service by anyone other than SHRIRO Australia or its authorised service agents. Support services or appliance warranties will not cover transportation damages, failure resulting from power surges and electrical storms, insect or vermin infestation, surface rust, discolouration, heat tarnishing, stone cracking due to improper use (i.e. thermal cracking), Severe weather conditions such as hail, acid rain, hurricanes, earthquakes, wildfires, tsunamis or surges, tornadoes or severe storms and other environmental factors, exposure to water, salt air and/or chlorine sources such as swimming pools and hot tubs/spas, and other consequences. This warranty excludes liability for consequential, indirect, or incidental damage resulting from appliance use or breach of this warranty. Some states do not allow for the exclusion or limitation of consequential, indirect, or incidental damage, to the extent that this exclusion or limitation is not permitted by law it shall not apply. This means that the above exclusion may not apply to you.
THIS WARRANTY IS EXCLUSIVE AND IN PLACE OF ALL OTHER EXPRESS WARRANTIES. TO THE EXTENT PERMITTED BY LAW, SHRIRO AUSTRALIA DISCLAIMS ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE OR PURPOSE; TO THE EXTENT SUCH DISCLAIMER IS NOT PERMITTED BY LAW, SUCH IMPLIED WARRANTIES ARE LIMITED TO THE DURATION OF THE APPLICABLE EXPRESS WARRANTY AS DESCRIBED ABOVE. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU, THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.
Please contact us for country specific warranty terms and conditions.
To obtain service or repairs under this warranty, please contact our team via our contact form or phone.
For prompt service, please ensure you have the following information on hand:
- Appliance Name/Model Number
- Serial Number
- Purchase Date (as per invoice or proof of purchase)
- Purchased from
Shriro Australia Pty Ltd
Locked Bag 5002
2-34 Davidson Street,
Chullora NSW 2190
By phone: (02) 9415 5000
To assist Shriro to action the enquiry, please provide your full name and include details of the brand or Shriro contact to which the enquiry relates.